Prime Health Review: Price, Pros & Cons

Prime Health has two flat prices: $299 for compounded semaglutide and $399 for compounded tirzepatide. Each payment covers a four-week supply of medication, unlimited access to a clinician, any required blood work and shipping. Prime Health says the price never rises from your starting figure, even when your dose goes up. You don't need insurance.

Read the billing cadence closely. The FAQ calls it a monthly price, but the terms say the membership fee is charged every 28 days until you cancel. That adds up to 13 charges a year, not 12.

You take a two-minute quiz. A licensed clinician reviews it, decides whether a video appointment is needed, and writes a prescription within about 24 hours if you're approved. You're billed once you finish the quiz and pick a medication. If the clinician finds you ineligible, you get a full refund within 24 to 48 hours, and any video visit is free.

Medication arrives within five to seven days of payment, and you get tracking by text and email. Refills aren't automatic in the clinical sense. After your third weekly dose each month, you fill in a refill form in the portal and a clinician reviews it before writing the next month's prescription. Skip the form and no refill ships.

If you're switching from another provider, a clinician may start you at your current dose, as long as it's been no more than two weeks since your last injection. Upload proof of your prescription and book an appointment to confirm it.

Prime Health is a technology platform, not a medical practice. Its clinicians come through medical groups including JMP Medical and OpenLoop Health. The site names a chief medical officer, Mohit Joshipura, and a medical director, Alex Pandajis. Medication is compounded and dispensed by U.S. pharmacies that Prime Health doesn't name. The site says it serves every state except Louisiana.

Support runs seven days a week, 8 a.m. to 8 p.m. Eastern, by phone or email.

The plan is month to month with no minimum. You cancel from the Profile page in your portal. Once a payment has gone through, it isn't refunded.

Prime Health advertises a money-back guarantee if you don't lose at least 10% of your weight in four months. The terms set the conditions:

• You must be a new customer who reported your weight accurately on the intake.
• You must take 16 consecutive weekly doses of compounded semaglutide or tirzepatide as directed.
• You can't have been prescribed another weight-loss drug elsewhere in the past 12 months.
• You prove your weight with a doctor's written attestation or a short video on a scale while reading out a code Prime Health sends you.

The refund covers the program fees from those first four months, not costs like the doctor's visit. Prime Health decides eligibility at its discretion and can change the guarantee terms.

Compounded semaglutide and tirzepatide aren't FDA-approved, and Prime Health doesn't offer brand-name drugs.